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SHIPPING & RETURNS

Returns Policy

If you wish to return your goods please ensure you contact us hello@dachypupsboutique.com along with your order number.

To be eligible for a refund, your item(s) must be unused, unworn, unwashed and in the same condition that you received it. The return must be arranged with us within 14 days of receiving your goods. 

When you receive your goods please carefully try the new items indoors, just in case you need to return them. 

Privacy & Safety

Faulty/damaged items


Please inspect the items upon receiving your order and contact us within 24 hours if the item is defective or damaged.

 

If you receive the wrong item please contact us as soon as possible so that we can evaluate the issue and make it right.

Exchanges


Unfortunately, we do not currently offer exchanges.

However you are welcome to return any unwanted items where we will process a full refund and you will be able to place a new order.

Shipping


All orders will be shipped via The Royal Mail or EVRI 1st class TRACKED delivery.

Please allow up to 2-5 working days for your goods to be shipped.

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